Polynesian Blue Fees and Surcharges

Change and Cancel Fees

For both domestic and international flights applicable fees and discounts are determined by the currency of your original booking. Fees are charged per person, per sector.

1. The following are the applicable charges for domestic flights in AUD/NZD

	Go! Fare	Blue Saver	Flexible	Premium Economy and Corporate Plus
Domestic Internet Change Fee	$50 + any fare difference	$45 + any fare difference	+ Any fare difference	+ Any fare difference
Domestic Internet Cancel Fee	N/A - Fare cannot be cancelled	$50	No fee	No fee
Domestic Guest Contact Centre Change Fee	$60 + any fare difference	$50 + any fare difference	+ Any fare difference	+ Any fare difference
Domestic Guest Contact Centre Cancel Fee	N/A - Fare cannot be cancelled	$60	No fee	No fee
Guest Contact Centre Admin Fee (Corporate Plus refund only)	N/A	N/A	N/A	$30
Guest Contact Centre Service Fee (Applicable when adding Baggage to Internet bookings)	$5	$5	N/A	N/A
Guest Contact Centre Fare Difference (Internet offers discount)	$15	$15	$15	N/A

2. The following are the applicable charges for international flights

	Go!	Blue Saver	Flexible	Premium Economy and Corporate Plus
International Internet Change Fee	$55 AUD/NZD/FJD $130 WST $100 TOP K140 PGK $425 SBD $50 USD 1650 THB + Any fare difference	$50 AUD/NZD/FJD $115 WST $90 TOP K125 PGK $385 SBD $45 USD 1500 THB + Any fare difference	+ Any fare difference	+ Any fare difference
International Internet Cancel Fee	N/A - Fare cannot be cancelled	$60 AUD/NZD/FJD $140 WST $110 TOP K150 PGK $460 SBD $55 USD 1800 THB	No fee	No fee
International Guest Contact Centre Change Fee	$65 AUD/NZD/FJD $150 WST $115 TOP $165 PGK $500 SBD $60 USD 1955 THB + Any fare difference	$60 AUD/NZD/FJD $140 WST $110 TOP K150 PGK $460 SBD $55 USD 1800 THB + Any fare difference	+ Any fare difference	+ Any fare difference
International Guest Contact Centre Cancel Fee	N/A - Fare cannot be cancelled	$70 AUD/NZD/FJD $165 WST $125 TOP $175 PGK $540 SBD $65 USD 2200 THB	No fee	No fee
Guest Contact Centre Admin Fee (Corporate Plus refund only)	N/A	N/A	N/A	$50 AUD/NZD/FJD $115 WST $90 TOP K125 PGK $385 SBD $45 USD 1500 THB
Guest Contact Centre Fare Difference (Internet offers discount)	$15 (All currencies)	$15 (All currencies)	$15 (All currencies)	N/A

Credit Card and Debit Card Surcharge

In line with industry practice, Virgin Blue has introduced a surcharge for fares paid by credit cards or debit cards.

Payments by credit or debit card attract a surcharge per passenger, per flight segment which will be added to the total price of your fare when you select your credit card or debit card type on the payment screen.

New Zealand Domestic Flights do not incur a credit card fee.

Credit card surcharges are non-refundable in all cases, even if the airfare itself is refundable.

Fare Type	Amount of Surcharge (per Guest, per Flight Segment)
Australian domestic flight	AUD $3.50
International flight booked in Australian Dollars	AUD $6
International flight booked in New Zealand Dollars	NZD $5
International flight booked in Fijian Dollars	FJD $6
International flight booked in Western Samoa Tala	WST $12
International flight booked in Tongan Páanga	TOP $12
International flight booked in Papua New Guinea Kina	PGK K15
International flight booked in Solomon Islands Dollars	SBD $40
International flight booked in United States Dollars	USD $4
International flight booked in Thai Bhat	THB 200

Related information: Ready to take off? Start now and make a booking
Didn't find what you were looking for?: Check our frequently asked questions for your answer